Mark had to run into Houston today, and he wanted me to ride along. I did not want to ride along, because what I really wanted was to stay home and be sad.
I decided I should ride along.
And I am SO GLAD I did.
Somewhere around 11ish o'clock, we both got a "ding" on our phones alerting us that our PIN on our phone carrier had been changed.
I knew it wasn't me, and because we were together, I also knew it was not Mark.
I call Cricket.
Gentleman on the line informs me someone has changed our PIN and has added a line. I assure him exactly how many accounts we have, what our phones are and what our phone numbers are. He is quite helpful. He "cleans up" the account. We get a new PIN, new security question, new password.
Thank you very much.
Not ten minutes later, we get another text alerting us that our PIN has been changed.
What the heckity heck??
I call Cricket back.
This time the call is not as good. He wants a lot more details about Mark's phone.
(Somewhere in the discussion we did figure out it was Mark's phone that they were now controlling. Mark did not lose his phone. Mark did not misplace his phone. Mark physically had his phone, but these hackers were completely taking over control of his phone number.)
Me, being the wonderful techie that I am, cannot give the gentleman on the phone exactly all the information he wants.
Fine.
Fine.
FINE.
I may or may not have hung up on him.
We find a Cricket store.
We go through our entire morning explaining what has been happening. The PIN. password and security question have all been changed again.
Are you kidding me??
At this point I am ready to shut down the account and just start over. But, if we go that route, we don't get to keep our numbers. And Mark has had his number forever. He wants to keep it.
This guy, again, cleans up our mess. Gets rid of anything that isn't ours. Wipes it all clean. New password, PIN and security question.
We were hoping this time would work.
Of course not.
We are now headed home. Both in a bad mood. One of us is at least handling themselves pretty calmly. The other of us is pretty snippy and snappy. (I'll let y'all guess on that one.)
On our way home, we get yet ANOTHER text informing us, of course, the PIN has been changed.
We stop at ANOTHER Cricket store.
"Uncle."
"Uncle!"
"UNCLE!!!!"
We get a brand new account with brand new phones and brand new phone numbers. The people at Cricket suggest we also get brand new emails as well. We agreed, as much of a pain as that will be, it is probably a good idea.
Get home.
Now I know I need to call the credit card people, the banks, etc. etc. to change our information. Get rid of our old numbers on all our accounts; give them the new.
And, of course, the first place I attempt to log into doesn't recognize my username, because, OF COURSE, it has been changed.
OF COURSE.
Now, I'll keep this part relatively short, because I don't want to give out too much information, but Mark and I both got to spend quite a bit of time talking with the credit card people, and , OF COURSE, whilst talking with the credit card people, we get a call from the bank. Because why wouldn't they also try to hack into our bank account??
And, the best part, is that, while these accounts have now been flagged and marked as "fraudulent", we still cannot get into our own accounts until we show up in person with two forms of ID.
I have said it over and over, but how the heck these people can get into MY accounts, when I can't even get into MY accounts.
Grrr.
Grrrr.
Grrr.
Anyway, I was so mad today, I almost didn't have time to be sad, so there's that.
I didn't take any pictures of my wonderful day, so here are a couple cat pictures for you to enjoy.






